The ordering process

1. Pick the model of saddle that you are interested in and give us a call.(540) 760-3315. We can give you more information about the saddle and your choices of color, seat size, etc.
2. The first step in the ordering process is to detirmine the correct gullet width for your horse. You can do that by using a wither tracing or by using the Sommer Fitting frame. See our wither tracing page for more information on this.
3. The second step is to take photos of your horse and send them to us.. See our wither tracing page for more detail on what photos we need.
4. Sommer will build the saddle according to the photos and the gullet width information that we send them, along with any special information that we provide about the horse. They have been doing this for many years and they do a fantastic job.
5. We check the fit and construction of the saddle when it arrives, and then ship the saddle to you.
   
   
   Saddle guarantee: Sommer guarantees the quality and workmanship of their saddles. If a new saddle is found to be defective in workmanship or construction we will send it back to Sommer for repair/replacement. Sommer inspects every saddle very carefully before shipping, so this would be very unusual. If there is a problem with the gullet width of the saddle we will work with you to fix that problem- remember Sommer Saddles gullet can be adjusted for fit, and the panel flocking can be adjusted by us or any local saddle fitter in your area.
   
   Refunds:please see our return policy.